AI Chat Platform SaaS Provider Achieves 50% Savings on IaaS Costs by Moving DevOps Workloads to OpenMetal

VIRGINIA BEACH, Va., Sept. 23, 2022 /PRNewswire/ — OpenMetal on-demand private cloud, built on an OpenStack, helped the company not only cut their cloud expenses, but also gave them a true business partner to help them customize their cloud environment and fuel their growth even further.

Within the first six months of moving their DevOps workload from AWS to OpenMetal, the SaaS provider recognized cost savings of over 50%, which they have since used to reinvest in new staffing, resources, and initiatives.

“The solution we found with OpenMetal was perfect because we are now able to spin up new environments very cost-effectively, get to market faster with our solutions, and still create an agile environment that supports existing production customers while enabling net-new customer opportunities.” 

– Quote from the CTO

Founded in 2015, this AI chat SaaS provider delivers the industry’s most human-friendly self-service assistant, the Customer Engagement Center (CEC), a next-gen conversational AI solution that rapidly transforms any business into a fully automated digital brand. While experiencing rapid growth from the outset of their organization, they knew that they needed to build a long-term technology roadmap to sustain their success. 

Like many software development companies, the company used AWS as their primary cloud platform. And for many use cases this remains the best option. But requiring a cloud-agnostic platform for new product offerings that were in the pipeline presented challenges including:

• AWS costs were increasing as business grew, and usage billing and overruns on DevOps projects made budgeting for development costs difficult to manage.
• In addition to that, AWS was viewed as a competitor by many customers, both existing and potential.

They knew that they needed to diversify their cloud infrastructure providers both to get better control over costs and to accommodate customer concerns. 

The engineering and DevOps teams were already familiar with OpenStack and its benefits, and for the new IaaS platform they wanted to work with an established OpenStack-based provider like OpenMetal that would cut down on their deployment costs and be easy to migrate to.

OpenMetal was able to provide an almost out-of-the box OpenStack private cloud solution for this company’s Kubernetes-based DevOps workloads, which immediately improved performance and cut costs.

Read the full customer story and see the solution architecture here.

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About OpenMetal

OpenMetal is an infrastructure-as-a-service (IaaS) company delivering cloud and cloud-based technology services that enable easy use of complex open source options to provide greater performance, productivity, and profitability for companies of all sizes. As a strategic member of the Open Infrastructure Foundation (OIF), OpenMetal is committed to empowering individuals – by themselves or within teams – to meaningfully contribute to the larger open source community to foster innovation that benefits all.