Building a Reliable, Affordable Public Cloud Hosting Service with OpenMetal

Since its inception, this cloud provider has been challenging the limitations of traditional cloud hosting by delivering flexible and cost-effective services for developers, small businesses, and educational institutions. Their growth, however, was hampered by poor performance, slow support, and unexpected price hikes from their previous cloud provider. Determined to find a partner aligned with their mission, they turned to OpenMetal and achieved:

  • Superior Performance: This company’s OpenMetal-powered infrastructure now outperforms many competitors on industry benchmarks.
  • Cost Efficiency: With OpenMetal’s fair and transparent pricing, they reduced costs significantly, passing on these savings to their customers.
  • Unparalleled Support: OpenMetal’s hands-on support has been a game-changer, enabling them to innovate and scale without compromise.

About the Company

Founded to challenge the limitations of traditional cloud hosting, the company delivers flexible, cost-effective cloud services to developers, small-to-medium businesses, and educational institutions.

Leveraging years of experience and a frustration with rising costs in the cloud industry, they created a unique offering that combines reliable performance with competitive pricing. They offer a range of services from virtual machines to Kubernetes clusters, allowing customers to optimize their cloud infrastructure without compromising on quality or cost.

The Challenge: Breaking Free from DigitalOcean

Before the cloud provider turned to OpenMetal, they hosted their infrastructure with DigitalOcean, a journey marred by significant challenges. “It was one of the worst experiences,” recounts the founder and CTO. Support requests would take over 48 hours to receive a response, often resulting in weeks of delays for simple issues. Furthermore, DigitalOcean’s recent price hikes—up 20% without added value—exacerbated frustrations. The technical team explained:

“The virtual machine performance was poor, which meant frequent web server issues during peak times, and we were locked into their ecosystem, unable to migrate our images elsewhere.”

For their team, it was clear they needed a new provider, one that offered performance, transparency, and cost efficiency.

The Solution: Choosing OpenMetal for Launching a Public Cloud Service

OpenMetal was discovered through searches conducted online for reliable cloud providers. The company was intrigued by OpenMetal’s open-source model and competitive pricing. Conversations with the sales team and guidance from OpenMetal’s President Todd Robinson provided a foundation of trust and reassurance, leading them to select OpenMetal as the backbone for their public cloud infrastructure.

“We needed a reliable private cloud setup to launch effectively, and OpenMetal was the answer.” 

OpenMetal’s Hosted Private Cloud platform which can be deployed in under 45 seconds allowed for a Day 2 Operations launch, something that was not available with other private cloud providers. To top that, OpenMetal’s fair and transparent pricing model ensured that they knew exactly what they were paying for, with no hidden fees or surprise bills. Data egress pricing was also the best in the market, with generous bandwidth allotments and a fair 95th percentile pricing model.

With OpenMetal, the business also got direct root access to their cloud giving them full control on how to optimally allocate the resources available in their cloud. The inherent full privacy and security afforded by the private cloud was a much needed feature too.

The Supporting Cloud Core: 
Three Large V2 Servers

Each server comes with:
2x Intel Xeon Silver 4314 Processor with
32C/64T 2.4/3.4Ghz
2x 3.2TB NVMe Drives
480GB Boot Disk
512GB DDR4 3200MHz RAM
20Gbps Private Bandwidth
1Gbps Public Bandwidth 

In Action: Building the Infrastructure

The migration to OpenMetal was seamless when it came to setting up the OpenStack cluster, which powers the business’ public cloud infrastructure. While the technical foundation for the cloud was easy to establish, integrating a third-party billing and management panel took more effort, but was facilitated by OpenMetal by making introductions to some of the open source cloud billing platforms on the market.

OpenMetal’s engineering team was there every step of the way, providing invaluable support and handling questions promptly.

“Every time an issue popped up, OpenMetal’s team was right there to help us resolve it.” 

This hands-on support – which was in stark contrast to past cloud providers they’d worked with – made all the difference, allowing the organization to remain lean and agile throughout the launch process.

“OpenMetal provided the agility, customization and performance we required to move quickly from just an idea to a fully functioning public cloud offering.”

Founder

Result: Enhanced Performance and Savings

Since moving to OpenMetal, the cloud hosting service has benefited from significant performance improvements and cost savings. 

Regarding performance, reports from the independent VPSBenchmarks website, shows that after moving to OpenMetal, the provider is outperforming most of its competitors on the critical performance benchmarks.

VPS Comparison Case Study
Performance snapshot taken on November 14, 2024

While improving performance, the provider has also been able to provide the best value for money. They have been able to do this due to the fair and fixed pricing model that OpenMetal provides them. With this, they’re able to pass on the savings to their customers.

Comparing AWS’s t4g.medium instance against the hosting provider’s st1.medium instance, the founder explained that,

“We’re able to offer our medium instance at just $16 a month, compared to AWS’s $25”.

This is outside of the additional savings that they can offer based on OpenMetal’s more affordable storage and bandwidth pricing. These savings empower the provider to pass value directly to their customers, reinforcing their mission to deliver high-quality, low-cost cloud services.

Reflections on the OpenMetal Experience

Reflecting on their journey, the cloud provider’s team gave OpenMetal an impressive 11/10 rating. For them, partnering with OpenMetal means more than just a stable infrastructure; it means access to experts committed to their success.

“The support team has been a game-changer for us,” The founder shared. “Responses are quick, direct, and genuinely helpful. It’s not just about fixing the problem—it’s about understanding the solution.” 

Choosing OpenMetal has allowed the business to remain lean and focused on their mission, giving them the flexibility to innovate in the competitive public cloud hosting marketplace. Their journey exemplifies the value of a true technology partnership, and with OpenMetal’s continued support, they’re is set to redefine what affordable, high-quality cloud hosting can look like.

Does This Resonate With Your Business Needs?

Contact our cloud team to find out how OpenMetal can optimize your infrastructure costs and become your partner in success.