OpenMetal HIPAA Compliance for Healthcare

Q: Is OpenMetal HIPAA compliant for healthcare workloads?

OpenMetal is HIPAA compliant at the organizational level and offers Business Associate Agreements (BAAs) for customers running healthcare workloads on bare metal servers or Hosted Private Cloud deployments.

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HIPAA compliance at OpenMetal is an organizational certification, not a facility-level one. This means the platform, operational processes, and support workflows are designed to meet HIPAA requirements for handling protected health information (PHI). Customers who need a BAA can request one as part of their deployment agreement.

Servers deployed in Ashburn, Virginia and Los Angeles, California are hosted in facilities that hold their own HIPAA certifications, along with SOC 1/2 Type II, ISO 27001, and PCI DSS. These facility-level certifications are held by the data center operator, not by OpenMetal. Amsterdam and Singapore facilities hold SOC, ISO, and PCI certifications but do not currently carry facility-level HIPAA certification.

All OpenMetal bare metal servers and Hosted Private Cloud clusters run on dedicated single-tenant hardware with no shared components, customer-specific VLANs, and full IPMI access. This physical isolation model provides a stronger compliance posture than shared-tenancy cloud environments where HIPAA eligibility varies by individual service.