Our Cloud Support Services

Expect a different level of cloud support

If you’ve ever engaged with large cloud or hosting providers, you’ve experienced the difficulty of getting responsive or personalized cloud support services and/or assistance when you need it. You have likely walked away feeling more like a customer number than a valued business partner.

We see things differently. Our success depends on your success. Our goal is to deliver cloud support services that set you up for success right from the start and then work closely with your team to help grow our mutual businesses, together.

Why We’re Different >   |  How We’re Different >   |  What to Expect >

Openmetal’s team has worked closer with us than any other infrastructure provider we have ever had. Their technology is great, but their superpower is a culture of aligning their team with our goals.

Want to try OpenMetal Cloud for yourself? PoCs, Self Service, and Trials Available

Get Started

Chris Ueland, CEO at Hunt Intelligence

Chris Ueland, Co-Founder & CEO @ Hunt Intelligence

Why OpenMetal Delivers Cloud Support Services Differently

Open Source Commitment

Our mission is to ease access to open source systems, expanding users and competition to drive  new innovation.

Open Source Community

Our team has benefited from the open source community and are inspired to contribute back by helping others.

Focus On Mutual Success

Our success is dependent upon the mutual success of customers, encouraging our team to act as an extension of your team.

Passionate About Helping People

Learning technology transformed our careers and lives. We pledge to share our skills in the hopes it can help others.

Nebo Nekolic - CEO @MyMiniFactory

Nebo Nikolic, CEO @ MyMiniFactory

OpenMetal is an essential partner that aligns with our values and ambitions. They grasp the significance of fostering creativity and building a strong sense of community. They are an extension of who we are.

 

Read MyMiniFactory’s Story >>

How OpenMetal Delivers Cloud Support Services Differently

Complimentary Consultation

We work with teams to review unique IT needs and deliver options to meet your business goals.

Assisted Builds and Deployments

We assist (as needed) with build and deployment stages to ensure your success from the start.

Align Ourselves with Your Goals

We look at each customer as a unique opportunity to be involved in someone’s success story. 

Direct Access to Cloud Engineers

We allow direct contact to cloud engineers via Slack to assist with cloud questions or support.

We welcome OpenMetal’s unique method of charging on a consumption threshold flow basis for bandwidth, and in relation to profitability we are pleasantly surprised with the monthly ongoing costs of using their infrastructure. They have been very agile and flexible in accommodating our rapid growth and aligning the contract with our planned growth.

Want to try OpenMetal Cloud for yourself? No credit card required to start.

Start Your Free Trial

Matt Weston, CFO at MyMiniFactory

Matt Weston, CFO @ MyMiniFactory

What to Expect When Working With Us

We don’t want to just be a cloud provider. We want to become a trusted business partner that assists your team with IT initiatives, business growth strategies, and new products. Relationships are important to us and we hope they are important to you too.

  • Right People at the Right Time. From initial consultations to ongoing support, we’ll deliver that right team members to support your needs at that time, on time.
  • Team Collaboration. Our business and engineering teams will collaborate – as an extension of your team – to ensure the greatest service and support experience.
  • Ongoing Consultation. Beyond deployment, our team provides ongoing cloud service monitoring, assessments, and service recommendations to ensure optimal performance and support for growth strategies.

Bottom line – we are here to help you build, deploy, and maintain an efficient and high-performance cloud environment that will grow alongside your own business growth.

Right Team at Right Time

The team you need, when you need them.

Team Collaboration

Experts to serve as an extension of your team.

Ongoing Consultation 

Monitoring and advice for optimal performance.

Interested in OpenMetal Cloud?

Chat With Our Team

We’re available to answer questions and provide information.

Chat With Us

Schedule a Consultation

Get a deeper assessment and discuss your unique requirements.

Schedule Consultation

Create Your Account

Take a peek under the hood of our cloud platform or launch a trial.

Create Account